How do I speak to a live person at Direct Express?

How do I speak to a live person at Direct Express?

Call One of These Direct Express Numbers to Speak To a Live Person. To contact Direct Express customer service, call the Direct Express phone number on the back of your card (1-888-741-1115). For TTY, call 1-866-569-0447. The International Collect Direct Express phone number is 1-765-778-6290.

Is Comerica the same as Direct Express?

The Direct Express® program is run on behalf of the U.S. Treasury’s Fiscal Service by Comerica Bank, which serves as Treasury’s Financial Agent. The Direct Express® Debit Mastercard® card is issued by Comerica Bank, pursuant to a license by Mastercard International Incorporated.

How do I check the balance on my Direct Express card?

You can obtain balance information at no cost by calling the Direct Express® card toll-free Customer Service Department number on the back of your card, 24 hours a day, 7 days a week, at 1 (888) 741-1115 (toll-free). You can view your account information at www.USDirectExpress.com or on the Direct Express® Mobile App.

How do I dispute a direct express transaction?

1-866-569-0447 (for the hearing-impaired)…Prepare the following info to speed up the process:

  1. Your Direct Express card number.
  2. The transaction you want to dispute (date of the transaction, the amount spent, the vendor’s name and location)
  3. Your full name.
  4. Date of birth.
  5. Your Social Security number.

How do I dispute a charge on Direct Express?

The dispute resolution department can only be contacted through Direct Express customer service at one of the toll-free numbers: Customer Service: (888) 741-1115. Hearing-impaired: (866) 569-0447. International: 1 (765) 778-6290 (collect)

Can money be refunded to a Direct Express card?

Your Direct Express card is a debit card which means that the money is transferred out of your account to the retailer as soon as you make a purchase. Since your money is no longer there, it’s not possible to get an immediate refund.

Can you check your Direct Express balance online?

You can view your account information at USDirectExpress.com or on the Direct Express® mobile app. Log in to check your balance and view account activity. You can also obtain account balance information by calling the Direct Express® card toll-free phone number on the back of your card, 24 hours a day, 7 days a week.

Can I file a dispute with Direct Express online?

The Direct Express website doesn’t offer a dispute form or a fax number. You have to handle this issue by calling the customer service number given above. The transaction you want to dispute (date of the transaction, the amount spent, the vendor’s name and location)

How do I contact direct express?

The best number to call to reach a human at Direct Express Customer Service Department is listed below: Phone number to call: 888-741-1115. How to Speak to a Live Person: Call 888-741-1115 and you will get an automated voice system. Press 3 and you will be directed to a live customer service agent at Direct Express.

How to contact direct express?

7) or (765) 778-6290 for international calls

  • for all other languages (press 3)
  • Enter your 16-digit debit card number.
  • a Direct Express customer service agent will answer your call shortly.
  • What is the direct express card number?

    US Direct Express Number: 1-800-333-1795. This is a toll-free number and you can call this Direct Express phone number if you are trying to register your Direct Express Card in order to receive your Social Security benefits.

    How do you replace a direct express card?

    You cannot replace your Direct Express card online. If your card was lost or stolen, you will need to call Direct Express customer service at 888-741-1115, and your card will be replaced upon request. You get one free card replacement per year.

    How do I speak to a live person at Direct Express? Call One of These Direct Express Numbers to Speak To a Live Person. To contact Direct Express customer service, call the Direct Express phone number on the back of your card (1-888-741-1115). For TTY, call 1-866-569-0447. The International Collect Direct Express phone number is…