How can I contact NTC customer care?

Important Numbers

1415	To recharge your account, query balance, and expiry dates
1498	“Namaste” Customer Care Service for Pre-Paid related complaints and information.
011614	To divert your calls to NEPAL TELECOM Mobile Voice Mail System (VMS).
011616	To check/retrieve messages and for Mailbox management.

How can I register complaint in NTC?

198: You can dial 198 to register a complaint regarding various services of NTC. You can make an inquiry to repair various landline, ADSL, VSAT Telephone, FTTH, and lease line. After you dial 198, you will get redirected to an automatic IVR system.

What is NTC customer?

Falling under the ‘new to credit’ or NTC category, this challenge compels them to seek out informal credit options who charge higher rate of interest. It is now exploring the possibility of ecommerce credit. Here, instead of giving credit to the customer, funds will be simply transferred to the e-commerce platform.

How do I activate my NTC SIM card?

Open your phone’s dialer and dial *444#. On the prompt, enter 1 and click on Send. Wait a while and you will be greeted with the 4G activated message.

How can I call NTC customer care ncell?

Customer Support

9005 from Ncell Prepaid Numbers.
9007 from Ncell Pro & Ncell Biz Numbers.
9809005000 from other numbers.
Please note: Calls to IVR (900/9005) is free of charge. You will get 5 calls free every month to talk to the Call Center representative; standard charges will be applicable after 5 calls.

How do I report my phone lost to NTC?

Please contact the National Telecommunications Commissions (NTC) Consumer Welfare and Protection Division at 0919-299 9999 or 8921-3251 / 8926-7722, and prepare the following *documents: A properly accomplished Affidavit of Ownership and Loss with Undertaking (an NTC form).

How do I report NTC?

Submit two (2) valid IDs (at least one government issued ID).

For Mail: send to NTC Region 1, Airport Compound, Brgy.
For Fax: Send to (072) 607-5656.
For E-mail: Send to [email protected].

How can I know NTC owner?

It is easy and takes less than a minute to check the owner’s name. If you are a user of NTC, dial *922# and it will show the Registered name.

How can I know my NTC number?

1. Mobile Service

Service	Purpose	Code
Packages	Know Latest Offers	*1415#
Balance	Check Balance	*400#
Mobile Number	Check Your Mobile Number	*9#
SIM Owner	Check Your SIM Owner	*922#

How do I know my NTC code?

How to get the security code in NTC? You can get a security code by sending a message to 1415. The Security Code is needed to transfer balance in NTC and if we lost or forget the Security Code, we can receive it quickly by sending a message to NTC in 1415.

How can I replace my NTC SIM card?

NTC SIM card replacement

First, you have to visit your nearest Nepal Telecom customer service center which is Nepal Telecom’s own office at different parts of the country.
Present your queries and reasons for your SIM replacement.
They will then provide you with a form to register your identification.

How do I know my NTC number?

Dial “*9#” and make a “call”. You will receive your NTC number on the phone display!

How to contact the NTC customer care center?

These are the helpline numbers through which you can contact Ntc for the information and different problems of Ntc services. You need to dial these customer care numbers to find Ntc information or complain about Ntc services.

How to complain about NTC service in Nepal?

You need to dial these customer care numbers to find Ntc information or complain about Ntc services. Find the Nepal Telecom contact number for several services info and queries. 197: Ntc Information querying system number with telephone number inquiry.

Are there any chatbots for NTC customer service?

NTC has already implemented a chatbot in their website and social media accounts for more efficiency and availability. The integrated customer complaint service with telephone numbers, email, chatbots, social media networks can definitely enhance the customer support experience.

How to contact the National Telecommunications Commission central office?

NTC Central Office: Consumer Welfare & Protection Division. (+63) (02) 8920-4464, (+63) (02) 8926-7722, (+63) (02) 8921-3251. [email protected]. NTC-NCR: (+63) (02) 8924-4010, (+63) (02) 8929-5108. [email protected]. Note: Please hover to the email addresses provided below to view details. Other Email Addresses:

How can I contact NTC customer care? Important Numbers 1415 To recharge your account, query balance, and expiry dates 1498 “Namaste” Customer Care Service for Pre-Paid related complaints and information. 011614 To divert your calls to NEPAL TELECOM Mobile Voice Mail System (VMS). 011616 To check/retrieve messages and for Mailbox management. How can I register…