Where are CI relationships stored in ServiceNow?

Where are CI relationships stored in ServiceNow?

In most of the cmdb classes(or tables), relationships can be found on form, as shown below under Related Items Formatter. e.g. Our ci ‘dbaix900nyc’ depends on ‘nyc ras nas200’ mass storage device. This information is stored in the cmdb_rel_ci record.

How do you make a relationship on ServiceNow?

Use the following steps to create a relationship record.

1. Click System Definition > Relationships.
2. Click New.
3. Specify the relationship record fields. Table 1. Relationship record fields. Field. Description. Name. Type the name of the related list.
4. Click Submit.

What is CMDB relationship in ServiceNow?

The CMDB, in contrast to a static asset list, helps you track not only the configuration items (CIs) within your system, but also the relationships between those items. A relationship in the CMDB consists of two CIs and a relationship type: Parent CI.

What are the benefits of ServiceNow discovery?

ServiceNow® Discovery discovers your entire IT infrastructure, creating an accurate and up-to-date record in your ServiceNow® CMDB. It discovers both physical and logical compo- nents, including virtual machines, servers, storage, databases, applications, and more.

Who can modify CI information?

Users with Asset Admin permission can modify any CI that they can access. Users with Asset Viewer permission can view any CI that they can access, but they cannot modify it.

What are CI relationships?

CI Relationships form a major part of your CMDB, as it is the relationships between the CIs that differentiate the CMDB from the asset database. A CMDB without relationships constitutes a bunch of CIs in a single database, fetched through scan or import process, or by manual addition.

What are the many-to-many relationship fields ServiceNow?

Many-to-many relationships allow a list to point to a list of entries, rather than to single field. In the To table field, specify a child table. The Many-to-Many form automatically populates the other fields with suggested values.

What are the many-to-many relationship fields?

A many-to-many relationship occurs when multiple records in a table are associated with multiple records in another table. Each record in a join table includes a match field that contains the value of the primary keys of the two tables it joins. (In the join table, these match fields are foreign keys.)

What is a CMDB ServiceNow?

The CMDB is the ServiceNow database that stores information about all technical services. Within the CMDB, the support information for each service offering is stored in a Configuration Item (CI) specific to that service.

What is the use of discovery in ServiceNow?

ServiceNow® Discovery finds applications and devices on your network, and then updates the CMDB with the information it finds. Discovery is available as a separate subscription from the rest of the Now Platform. See Request Discovery for details.

How is ServiceNow Discovery licensed?

Servicenow Discovery Node License calculation is performed on the Server (cmdb_ci_server) table. It refers to the number of servers discovered in last 90 days. Using this logic, the Discovery nodes “Used” number is calculated. Below are the steps that can be followed to validate the used number on an instance.

Where are CI relationships stored in ServiceNow? In most of the cmdb classes(or tables), relationships can be found on form, as shown below under Related Items Formatter. e.g. Our ci ‘dbaix900nyc’ depends on ‘nyc ras nas200’ mass storage device. This information is stored in the cmdb_rel_ci record. How do you make a relationship on ServiceNow?…