How do I top up SSE gas without a card?

If you haven’t got your card to hand, contact us and we’ll give this to you over the phone. You can also give us your email address and phone number. If we’ve got your email address, we’ll be able to send you a receipt for your top-up payment. Next, you’ll need to enter your payment details.

How do I top up my electric meter without a card?

You can still make top-ups without your Keypad card, as long as you have your 19 digit premise number. This should begin with the numbers ‘98269’ and can be found on an old top up receipt if you have one. If you don’t have your 19 digit premise numbers don’t worry.

How do I get a new gas card Eon?

If you lose your key or card, have it stolen, or think it’s missing in the post, you’ll need to get in touch. We’ll check shops in your area to see if you can pick a new one up from there (you can do this at most shops with a PayPoint or Payzone sign).

What do you do if you lose your electric card?

You will have to ask for a new card and top it up with fresh money. In terms of getting a refund for the credit on your lost card, take a meter reading immediately after you lose your card, and present this to your supplier. Your supplier will provide you with credit and you won’t lose any credit you paid for.

How do I top up my pay as you go meter?

How do I top up for the first time?

Put your key or card into the meter for at least a minute to activate it.
Top up your key or card at a convenient Payzone or Post Office.
Put the key or card into your meter. Electricity credit will transfer automatically.

How do I top up my pay as you go electric meter?

How can I recharge my prepaid electricity meter Online?

Here are the simple steps to follow:

Visit the official website of PHCN.
Choose your electricity supplier.
Fill in your prepaid meter details, which includes your name, meter name, and location.
Choose an online payment method and fill in the promoted details, including bank name, credit card type, and number.

How do I get emergency gas?

How to use emergency credit on your Pay As You Go gas meter

Insert your gas card into your meter.
You’ll then have the option to use the emergency credit. Accept it by pressing the red button ‘A’.
You’ll need to top up to return to normal use. Press the red button ‘A’ once to see how much you owe.

Can I get a refund on my electric key?

Yes, we can give you back any money left on your key or card when you lost it. You might have to give us proof of buying the credit before we refund you though.

Will my electric run out at night bulb?

Friendly Credit: electricity only If you run out of Emergency Credit between the hours of 8pm to 8am, most electricity meters will supply ‘Friendly Credit’ automatically. This is to make sure that your supply stays on overnight, and gives you time to top up in the morning.

What to do if you lose your gas card?

Read our advice to members during lockdown, or find out what to do if you’re having trouble paying . If you’ve lost your electricity key or gas card, get in touch so we can send you a new one. We usually send out new keys or cards in 3 to 5 working days.

Can a gas meter recognise an electricity key?

Make sure you use up the credit on your old card before you insert the new card from Bulb. Electricity meters don’t recognise keys from your previous supplier once you’ve switched.

Can a gas meter accept the last 2 cards?

Gas meters will accept the last 2 cards you used while you were with your old supplier. If you have one of your old supplier’s cards, you can use this to top up while you wait for your new card.

What happens if you lose your gas and electric key?

I currently have pre payment meters for gas/electric.my partner went out last night to top our key /card up before doing so he lost his wallet, with card/key and every penny we had in it. We are down to 40p emergency on electric and 90 p on gas emergency.

How do I top up SSE gas without a card? If you haven’t got your card to hand, contact us and we’ll give this to you over the phone. You can also give us your email address and phone number. If we’ve got your email address, we’ll be able to send you a receipt for…