What does user led mean?

A user-led organisation is defined as “an organisation that is run and controlled by people who use support services including disabled people, people who use mental health services, people with learning disabilities, older people, and their families and carers.” Social Care Institute for Excellence, 2009.

What is a user led approach?

User-led approach: an approach is said to be user-led when it is guided by the needs and priorities of the people using that service. This includes meaningful consultation, engagement and improved systems for feedback and grievances in both civil society organisations and state-run services.

What is a user led assessment?

fully professional/agency-led assessments in which the agency and professionals control the process, criteria and conduct of the activity. represents the minimum of user/carer involvement; usually advocated in social work only in cases of significant risk to service user, carer or public.

What is a user led group?

User Led Organisations (ULOs) are groups that are run by, and for, people who use (or are potential users of) care and support services. They may be made up of Disabled People with, for example physical or sensory impairments, Older People or Carers or other groups.

What means service led?

Service-led strategy is founded on the principle that in an increasingly online world, the success of any customer engagement is determined by the relevance of a product or service to the customer and the quality of its customer experience.

Why use a service user-led approach?

User-led organisations – or those taking a user-led approach – can bring added value to services because they are founded on shared, core values which have arisen from the experiences of local people. They are uniquely placed to understand how local service users experience services and what they need.

Why is need led assessment important?

Needs-led assessment and case management were to form the cornerstone of high quality care. Ever-tightening budgets and service eligibility criteria over the period of the study indicate that a shift of focus from assessment of need to rationing has taken place.

What is the procedural model of assessment?

The procedural model, often associated with guidance related to legislation, involves using systems that are devised to ensure consistency and thoroughness in data collection. Consequently, eligibility for and allocation of services is often decided upon based on such data.

What do user-led groups need?

User-led organisations provide advocacy, peer support, and information and advice on issues such as personal budgets, direct payments, self-assessment, support planning and employing personal assistants. They also work with statutory and other agencies to develop strategies for improving services.

How do I set up a community group UK?

Here are some points to consider if you’re thinking of starting your own community group.

Have you done your homework?
Learn from others.
Set aims and objectives.
Committee and management roles.
Generating funds.
Running activities.
Finding a place to meet.
Arranging insurance.

What is the service user movement?

The psychiatric survivors movement (more broadly consumer/survivor/ex-patient movement) is a diverse association of individuals who either currently access mental health services (known as consumers or service users), or who are survivors of interventions by psychiatry, or who are ex-patients of mental health services.

What is meant by needs led?

Needs-led assessment and case management were to form the cornerstone of high quality care. The main constraints were a lack of resources (financial, service provision and staffing) and the conceptual difficulty of separating “need” from the “need for a particular service”.

Who are the members of an Ulo organisation?

A ULO is an organisation that is run and controlled by people who use support services including disabled people, people who use mental health services, people with learning disabilities, older people, and their families and carers.

Why do we need a user led policy?

A user-led policy can be a really useful tool to help clarify the degree to which users can influence the organisation, for both internal (employees, volunteers, etc) as well as external parties (commissioners, other service users, funders, etc).

Which is an example of a user controlled organisation?

For example, Shaping Our Lives, the national user network, prefer the term ‘user-controlled organisation’ as this more accurately describes the power that people who use services hold within the organisation. Shaping Our Lives carried out a brief consultation about developing and sustaining ULOs (2009, unpublished).

What makes an Ulo different from other voluntary sector organisations?

First, a ULO is an organisation based on clear values of independence, involvement and peer support. Second, unlike other voluntary sector organisations, people who use services control the organisation (power). Finally, ULOs are uniquely identified by their knowledge, which is based on direct, lived experience.

What does user led mean? A user-led organisation is defined as “an organisation that is run and controlled by people who use support services including disabled people, people who use mental health services, people with learning disabilities, older people, and their families and carers.” Social Care Institute for Excellence, 2009. What is a user led…